Common questions about camera support and our rental terms. Still have a question? Email us below.
What's included with a gimbal rental?
Gimbal packages include the gimbal, quick-release plate, lens support hardware, and a charger. Follow focus units for gimbals are usually a separate add-on — check What's Included for this specific package.
What's the max payload?
Check Specifications for the payload rating. If you're mounting a heavy cine camera with a cine zoom, we strongly recommend checking with us on balance before the shoot day.
Do tripods come with plates and spreaders?
Yes. Every tripod package includes legs, head, correct plate, and a mid-level or ground-level spreader. Extra plates are available on request.
Yes. Browse the Camera Support category for the full list, or ask us if you need something specific — we may have it uncatalogued.
How long can I rent for?
One day up to a week or longer. Rental pricing tiers are shown in the Rental Tiers section on this page. Pickup is after 2 PM on the first day and return is by 11 AM on the last day. A weekend rental (Friday afternoon to Monday morning) counts as one rental day.
Do you deliver, or is it pickup only?
Both. GLM is based in Rockwall (far east side of DFW) and pickup at our location is free. Delivery is available across the Metroplex at published round-trip rates: Zone 1 East DFW (Rockwall, Rowlett, Mesquite, Garland) is $50. Zone 2 Dallas Metro (Dallas, Plano, McKinney, Addison) is $125. Zone 3 Central and West DFW (Irving, Grapevine, Denton, Frisco) is $200. Zone 4 Fort Worth and beyond (Fort Worth, Arlington, Mansfield) is $300. Rush same-day delivery adds $100; after-hours adds $75. West of Fort Worth or outside DFW is quoted case by case. You pick your zone at the quote review step and the fee is added to your total automatically — no separate email needed. Full rate table is on the Rental Terms page.
Do I need insurance?
A Certificate of Insurance (COI) listing Geared Like A Machine LLC as additionally insured is required for any rental where total replacement value exceeds $5,000. For smaller rentals, a credit card hold is sufficient. Our Protection Plans can cap your damage liability at 10% of replacement value.
What happens if the gear gets damaged or lost?
Damage is billed at the actual repair cost (or replacement value, whichever is less). Loss or theft is billed at current market replacement value. Our GLM Shield and Shield+ protection plans reduce your liability to 10% of replacement value. Full terms are in the Rental Terms page linked in the footer.
How do I build a quote?
Click Add to Quote Builder on any item you want. A running total appears in the bottom bar of the catalog page. Set your pickup and return dates, then Review Quote and submit. We reply with confirmation and any questions the same day.